Overview

Precision Granite Works ("we," "us," or "our") operates the website at precisiongraniteworks.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use it, and what choices you have. We are committed to protecting your information and being transparent about our practices.

Information We Collect

We collect information in two ways:

Information you provide directly

When you fill out our contact form, you may provide your name, email address, phone number, and a description of your project. You may also opt in to receive SMS messages. We use this information only to respond to your inquiry and communicate with you about your countertop project.

Information collected automatically

Like most websites, we use third-party analytics and advertising tools that automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, time spent on pages, and how you arrived at our site. This data is collected through cookies and similar tracking technologies.

Cookies and Tracking Technologies

We use the following third-party services on our website, each of which may set cookies or collect data about your visit:

Google Analytics (GA4) — tracks website traffic and user behavior to help us understand how visitors use our site.
Google Ads — measures the effectiveness of our advertising campaigns and may show you relevant ads on other sites after visiting ours.
Microsoft Clarity — records session behavior (such as clicks and scrolling) to help us improve the user experience. Clarity does not collect personally identifiable information.

These services operate under their own privacy policies. You can learn more at Google's Privacy Policy and Microsoft's Privacy Statement.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide estimates for your countertop project
Communicate with you about your project via phone, email, or SMS (if you opted in)
Understand how our website is being used so we can improve it
Measure the performance of our advertising

We do not sell your personal information to third parties.

SMS Communications

If you opt in to SMS messages on our contact form, we may send you text messages related to your inquiry or project. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message from us. We do not share your phone number with third parties for marketing purposes.

Data Retention

Contact form submissions are stored in our database to help us manage customer inquiries. Analytics and advertising data is retained according to the policies of Google and Microsoft. We do not retain personal data longer than necessary to fulfill the purpose for which it was collected.

Your Choices

You have several options to control how your data is used:

Browser settings: Most browsers allow you to block or delete cookies through their settings.
Google Analytics opt-out: You can install the Google Analytics opt-out browser add-on.
Google Ads: You can manage your ad personalization settings at adssettings.google.com.
SMS: Reply STOP to any text message to opt out.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.